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[77520] Artykuł: Integrated visitor support system for tourism industry based on IoT technologiesCzasopismo: Proceedings of SPIE Tom: 10808, Strony: 447-454ISSN: 1996-756X ISBN: 978-1-5106-2204-3 Wydawca: SPIE-INT SOC OPTICAL ENGINEERING, 1000 20TH ST, PO BOX 10, BELLINGHAM, WA 98227-0010 USA Opublikowano: Pażdziernik 2018 Seria wydawnicza: Proceedings of SPIE Liczba arkuszy wydawniczych: 0.86 Autorzy / Redaktorzy / Twórcy Grupa MNiSW: Materiały z konferencji międzynarodowej (zarejestrowane w Web of Science) Punkty MNiSW: 15 Klasyfikacja Web of Science: Proceedings Paper DOI Web of Science Keywords: Internet of Things  Visitor Support System  Distributed Entertainment Park  Big Data Analysis  RTLS  Monitoring-Tracking Module   |
The paper aims to present the concepts of an innovative, integrated visitor support system for distributed entertainment parks, based on Internet of Things (IoT) technology and Big Data analysis. The proposed system will include logistical functions to streamline the customer service process in the centers, offering a profiled tourist product based on unique natural or thematic value. Basing on the modular structure, implementation and integration of the modern IT network, tracking and monitoring technologies, Fog Computing, decision support system and Big Data concepts, it is planned to create a flexible, scalable, reliable, fault tolerant and high security product, corresponding to the expectations of the potential recipients.